http://www.mayo-clinic-jobs.com/feeds/customer-service-Jacksonville-FL-jobs/ Custom RSS Feed for customer-service-Jacksonville-FL-jobs Thu, 20 Jun 2013 11:52:10 GMT en-us /sites/mayo-clinic-jobs/images/mayo-logo.jpg http://www.mayo-clinic-jobs.com/feeds/customer-service-Jacksonville-FL-jobs/ 720 Job Posting Number: 24824BR
Job Posting Title: Appointment Office Access Specialist - Appointment Services
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: FL - Clinic Campus
Department: Appointment Services

Job Description
Interacts with patients and/or referring physicians to schedule appropriate appointments or provide other information/services as needed. Independently recognizes, interprets, and evaluates medical conditions and their level of urgency. Maintains regular contact with medical specialty areas (physicians, secretaries, and administrators) as needed as part of the patient care team to ensure quality-scheduling services. Will work on site with the expectation of moving to teleworking within approximately one year of hire based upon the needs of the department.

Basic Qualifications:
Associate's degree required. Successful completion of a medical terminology course or at least 2 years of medical terminology use required. 3-5 years' telephone and customer service experience required, such as a call center, physician's office, as an appointment scheduler, etc. Candidates must be able to type 40 wpm. Relocation is not available for this position.

Other Qualifications:
Knowledge of Mayo's scheduling system preferred. Knowledge of Cerner scheduling programs desirable. Successful agents demonstrate ability to work effectively in a fast-paced, stressful environment, team player, and demonstrated problem solving skills. Must be willing to modify individual work schedules/responsibilities in response to department/clinical needs.

License or Certification:


Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 40
Schedule Details: Monday - Friday; 10:00 a.m. - 2:00 p.m.
Weekend Schedule: N/A

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $14.10/hr.

Staffing Specialist: Caroline Karsner


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Mon, 17 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/Jacksonville-Appointment-Office-Access-Specialist-Appointment-Services-Job-FL-32099/2668917/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Jacksonville-Appointment-Office-Access-Specialist-Appointment-Services-Job-FL-32099/2668917/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 24503BR
Job Posting Title: Appointment Scheduler - Hematology/Oncology
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: FL - Clinic Campus
Department: Hem/onc

Job Description
This position will require direct patient, physician, nursing and other supporting staff face to face interactions. There will be high volume requests via computer orders, phone, email and fax from all levels of the Mayo Clinic staff. This position requires critical thinking skills with attention to detail. Having the ability to handle/prioritize tasks simultaneously is required. Due to a fast paced work environment you will be required to handle change on a daily basis. Activities include the ability to help identify possible trends in the processing of orders to increase scheduling efficiencies. Maintains regular contact with medical specialty areas (Physicians, Nurses, Secretaries and Administrators) as part of the patient care team to ensure quality scheduling as it relates to long term solutions. Time management and the ability to meet deadlines are a requirement of this position. Other job related duties as assigned by leadership.

Basic Qualifications:
High school diploma/GED required. One year of medical experience or 2-3 years of customer service required. Applicants without prior documented medical terminology must complete a class within 1 year of hire date. Experience with computers must be demonstrated in previous positions/college.

Other Qualifications:
Position requires strong computer skills, communication skills (verbal/written) problem solving, continuous improvement and teaming skills. The ability to work in a team oriented atmosphere. Successfully demonstrate the ability to work effectively in a fast paced challenging work environment. Must be willing to modify individual work schedules/responsibilities in response to department or clinical needs. Ability to handle/prioritize tasks simultaneously. The ability to work directly with patients who exhibit different population specific needs.

License or Certification:


Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Monday - Friday; days
Weekend Schedule: N/A

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $13.06/hr.

Staffing Specialist: Caroline Karsner


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Mon, 17 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/Jacksonville-Appointment-Scheduler-HematologyOncology-Job-FL-32099/2668920/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Jacksonville-Appointment-Scheduler-HematologyOncology-Job-FL-32099/2668920/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 24874BR
Job Posting Title: Appointment Scheduler - Transplant
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: FL - Clinic Campus
Department: Transplant

Job Description
This position will require direct patient, physician, nursing and other supporting staff face to face interactions. There will be high volume requests via computer orders, phone, email and fax from all levels of the Mayo Clinic staff. This position requires critical thinking skills with attention to detail. Having the ability to handle/prioritize tasks simultaneously is required. Due to a fast paced work environment you will be required to handle change on a daily basis. Activities include the ability to help identify possible trends in the processing of orders to increase scheduling efficiencies. Maintains regular contact with medical specialty areas (Physicians, Nurses, Secretaries and Administrators) as part of the patient care team to ensure quality scheduling as it relates to long term solutions. Time management and the ability to meet deadlines are a requirement of this position. Other job related duties as assigned by leadership.

Basic Qualifications:
High school diploma/GED required. One year of medical experience or 2-3 years of customer service required. Applicants without prior documented medical terminology must complete a class within 1 year of hire date. Experience with computers must be demonstrated in previous positions/college. Relocation is not available for this position.

Other Qualifications:
Position requires strong computer skills, communication skills (verbal/written) problem solving, continuous improvement and teaming skills. The ability to work in a team oriented atmosphere. Successfully demonstrate the ability to work effectively in a fast paced challenging work environment. Must be willing to modify individual work schedules/responsibilities in response to department or clinical needs. Ability to handle/prioritize tasks simultaneously. The ability to work directly with patients who exhibit different population specific needs.

License or Certification:


Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Monday - Friday; days
Weekend Schedule: N/A

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $13.06/hr.

Staffing Specialist: Caroline Karsner


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Mon, 17 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/Jacksonville-Appointment-Scheduler-Transplant-Job-FL-32099/2668924/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Jacksonville-Appointment-Scheduler-Transplant-Job-FL-32099/2668924/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 24504BR
Job Posting Title: Patient Service Specialist - Hematology/Oncology
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: FL - Clinic Campus
Department: Hematology/Oncology

Job Description
This position requires direct patient contact; continuous face to face interaction with physicians, nursing and other clinical support staff; requires critical thinking skills with attention to detail. Ability to take vitals, enter information into the Electronic Medical Record (EMR) and assist in the basic triage of the patient. Requires the ability to prioritize daily tasks simultaneously within a fast paced, ever changing work environment; must be adaptable and flexible within a strong team structure. Ability to understand logistics and how it can relate to your work area associated with the flow of patients throughout Mayo Clinic; with attention to standards of safety and security. Requires strong problem solving skills with the ability to make decisions promptly and utilize appropriate resources in multiple areas to research/resolve issues related to the episode of care. Other job-related duties as assigned by leadership including training of new employees.

Basic Qualifications:
High school diploma/GED required. Must have at least 1 year of medical experience or 2-3 years of customer service. Use of the computer must be demonstrated in previous positions and/or educational endeavors. Medical Terminology must be taken within 1 year of employment.

Other Qualifications:
Position requires strong computer skills and the ability to maneuver through multiple applications. Problem solving, continuous improvement and team building skills required. Superior verbal and written communication skills are necessary. Must have ability to work independently or in a team-oriented atmosphere. Successfully demonstrate the ability to work effectively in a fast-paced challenging work environment. Must be willing to be flexible and adjust work schedule in response to department or clinical needs.

License or Certification:


Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Monday - Friday; days
Weekend Schedule: N/A

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $12.74/hr.

Staffing Specialist: Caroline Karsner


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Mon, 17 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/Jacksonville-Patient-Service-Specialist-HematologyOncology-Job-FL-32099/2668919/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Jacksonville-Patient-Service-Specialist-HematologyOncology-Job-FL-32099/2668919/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 23235BR
Job Posting Title: Surgical Coder II - Telework or On-Site
Job Posting Category: Accounting/Billing/Finance , Business Professional , Nursing , Office/Secretarial/Clerical Support
Work Site: Telework/Telecommute
Department: Coding Operations

Job Description
Positions are available either as telework or on-site at Scottsdale/Phoenix, AZ, Jacksonville, FL, or Rochester, MN.

Applications for this position must include a cover letter indicating interest in the position and a resume of past experience. Applications without these items will not be considered for the position. Candidates chosen to proceed through the process will experience a phone interview, a coding assessment, and a face-to-face interview with the coding leadership team.

We are currently seeking the best experienced surgical coders from across the nation to join our high-performing coding team. Even though our coders are located throughout the country, we have a strong communication network that keeps people connected throughout their work day.

Mayo Clinic will provide employees with a positive work environment that fosters communication, teamwork, and the means to advance one’s knowledge and ability in such a way to meet his or her career aspirations.
Coders working from home are provided all necessary equipment and software including a desktop computer, two monitors, and a desktop i-phone connected to the Mayo Clinic internet.

Demonstrates expert job knowledge and applies current coding and billing regulations, policies, processes and procedures with effective decision-making and problem solving skills. Abstracts, interprets and reviews medical record documentation to assign accurate CPT-4 procedure and may assign ICD-9 diagnosis codes for procedures performed in the operating room as well as complex services performed in a procedure room (for example, Interventional Radiology). Assigns appropriate modifiers. Clarifies physician documentation as appropriate. Understands and applies medical terminology, anatomy, physiology, surgical technology, pharmacology, and disease processes. Demonstrates knowledge of sequencing diagnoses and procedure codes outlined in the AMA CPT instructions/guidelines, CPT Assistant, ICD-9-CM Official Coding Guidelines, CMS guidelines and other resources as applicable. May provide education and support to clinical areas in regard to appropriate documentation and coding of services to achieve accurate billing. Meets established coding and abstracting quality and productivity standards. May provide training and/or quality support as directed. Is flexible and willing to adapt to changes in the work environment. Maintains effective and professional communication skills. Demonstrates excellent customer service. Contributes to a positive departmental image by exhibiting professionalism, teamwork and mutual respect. Practices continuous improvement. Is proficient in navigating the electronic medical record and all supporting information management and billing systems.

Hourly rates are based on regional markets, with the minimum and maximum rates defined as follows:

North Central - $21.40-$32.10 Montana, Wyoming, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri, Wisconsin, Illinois, Indiana, Michigan, Ohio

Northeast - $24.80-$37.21 Maine, New Hampshire, Massachusetts, Rhode Island, Connecticut, New Jersey, Delaware, Maryland, Vermont, New York, Pennsylvania, Washington D.C.

Southeast - $21.40-$32.10 Kentucky, West Virginia, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida

South Central - $24.08-$36.13 Utah, Arizona, Colorado, New Mexico, Oklahoma, Texas, Arkansas, Louisiana

West Coast - $27.91-$41.88 Washington, Oregon, Idaho, California, Nevada, Alaska, Hawaii

Basic Qualifications:
Associate's or Bachelor’s degree in a healthcare related program with a minimum of one of the following credentials: RHIT or RHIA or CPC is required. External candidates require a minimum of 3 years' CPT-4 surgical coding experience or Bachelor’s degree in any field with a CPC and 5 years of CPT-4 surgical coding experience. Internal candidates to Mayo Clinic Coding Operations require a minimum of 1 year of production coding experience in Coding Operations including or in addition to a minimum of 1 year performing CPT-4 surgical coding. Applications for this position must include a cover letter indicating interest in the position and a resume of past experience. Applications without these items will not be considered for the position. Candidates chosen to proceed through the process will experience a phone interview, a coding assessment, and a face-to-face interview with the coding leadership team.

Other Qualifications:
Requires a good understanding of surgical CPT-4 and ICD-9 diagnosis coding. Experience with direct physician interaction preferred. Requires a good understanding of anatomy, physiology, medical terminology and disease processes. Prefer surgical coding experience for a surgeon affiliated with a large teaching and/or Level I Trauma medical facility providing complex medical and surgical services. Possesses PC skills, both keyboarding and applications. Knowledge of and experience with the electronic medical record and billing systems required.

License or Certification:
RHIT or RHIA or CPC credential.

Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Monday - Friday; days
Weekend Schedule:

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. Minimum salaries are based on regional markets, as indicated in the job description.

Staffing Specialist: Caroline Karsner


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Fri, 24 May 2013 08:00:00 GMThttp://www.mayo-clinic-jobs.com/job/TeleworkTelecommute-Surgical-Coder-II-Telework-or-On-Site-Job/2508100/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/TeleworkTelecommute-Surgical-Coder-II-Telework-or-On-Site-Job/2508100/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 17881BR
Job Posting Title: Hospital Coder II - Telework or On-Site
Job Posting Category: Accounting/Billing/Finance , Business Professional , Office/Secretarial/Clerical Support
Work Site: Telework/Telecommute
Department: Coding Operations

Job Description
Positions are available either as Telework or On-site at Scottsdale/Phoenix, AZ, Jacksonville, FL, or Rochester, MN.

We are currently seeking the best experienced inpatient coders from across the nation to join our high-performing coding team. Even though our coders are located throughout the country, we have a strong communication network that keeps people connected throughout their work day.

Mayo Clinic will provide employees with a positive work environment that fosters communication, teamwork, and the means to advance one’s knowledge and ability in such a way to meet his or her career aspirations. Coders working from home are provided all necessary equipment and software including a desktop computer, two monitors, phone, and network box connected to the internet. Demonstrates expert job knowledge and applies current coding and billing regulations, policies, processes and procedures with effective decision-making and problem solving skills. Abstracts data in compliance with national, regional, and local policies, and interprets and reviews medical record documentation to assign accurate ICD-9 diagnosis and procedure codes and MS-DRG for hospital inpatient cases, as well as ICD-9 diagnosis and/or procedure codes for clinic and hospital outpatient services associated with the patient visit. Clarifies physician documentation as appropriate. Understands and applies medical terminology, anatomy, physiology, surgical technology, pharmacology, and disease processes. Demonstrates knowledge of sequencing diagnoses and procedure codes outlined in the ICD-9-CM Official Coding Guidelines, Uniform Hospital Discharge Data Set, CMS guidelines and other resources as applicable. May provide education and support to clinical areas in regard to appropriate documentation and coding of services to achieve accurate billing. Clarifies physician documentation by utilizing facility established query process. Meets established coding and abstracting quality and productivity standards. May provide training and/or quality support as directed. Is flexible and willing to adapt to changes in the work environment. Maintains effective and professional communication skills. Demonstrates excellent customer service. Contributes to a positive departmental image by exhibiting professionalism, teamwork and mutual respect. Practices continuous improvement. Is proficient in navigating the electronic medical record and all supporting information management and billing systems.

Hourly rates are based on regional markets, with the minimum and maximum rates defined as follows:

North Central - $21.40-$32.10 Montana, Wyoming, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri, Wisconsin, Illinois, Indiana, Michigan, Ohio

Northeast - $24.80-$37.21 Maine, New Hampshire, Massachusetts, Rhode Island, Connecticut, New Jersey, Delaware, Maryland, Vermont, New York, Pennsylvania, Washington D.C.

Southeast - $21.40-$32.10 Kentucky, West Virginia, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida

South Central - $24.08-$36.13 Utah, Arizona, Colorado, New Mexico, Oklahoma, Texas, Arkansas, Louisiana

West Coast - $27.91-$41.88 Washington, Oregon, Idaho, California, Nevada, Alaska, Hawaii j2wcoding

Basic Qualifications:
Associate's or Bachelor's Degree in a healthcare related program with a minimum of one of the following credentials: RHIT or RHIA or CCS, with a minimum of 3 years inpatient coding experience required; or Bachelor's Degree in any field with a CCS and 5 years of inpatient coding experience required.

Other Qualifications:
Requires a good understanding of ICD-9 diagnosis and procedure coding. Experience with direct physician interaction preferred. Requires a good understanding of anatomy, physiology, medical terminology and disease processes. Knowledge of and experience with the electronic medical record and billing systems required. Prefer hospital coding experience within a large teaching and/or Level I Trauma medical facility providing complex medical and surgical services. Prefer experience with Quantim encoder software. Previous experience with remote coding preferred. Possesses PC skills, both keyboarding and applications.

License or Certification:
RHIT or RHIA or CCS credential required.

Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details:
Weekend Schedule:

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. Minimum salaries are based on regional markets, as indicated in the job description.

Staffing Specialist: David Binder


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Mon, 27 May 2013 07:59:00 GMThttp://www.mayo-clinic-jobs.com/job/TeleworkTelecommute-Hospital-Coder-II-Telework-or-On-Site-Job/2160582/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/TeleworkTelecommute-Hospital-Coder-II-Telework-or-On-Site-Job/2160582/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 14451BR
Job Posting Title: Research Stat Programmer Analyst III
Job Posting Category: Information Technology, Research
Work Site: FL - Clinic Campus
Department: Section of Biostatistics, Div. of HSR, FL

Job Description
This Statistical Programmer Analyst III position will focus on the utilization of programming skills to identify patient cohorts, for data extraction from various source systems, develop electronic data capture systems and conduct data integrations to automate data collection efforts. This involves interacting with others from the Section of Biostatistics to provide comprehensive support to research teams. Must possess the knowledge and demonstrated use of clinical research methodologies, data-driven decision-making, and utilization of IT strategies to meet research needs. Extensive knowledge of SAS, SQL, HTML, statistical programming, object-oriented programming, database software, and different operating systems required. Fosters a strong a collaborative environment. Provides mentoring and coaching as appropriate. Able to translate business functional requirements into technical specifications. Assists in the identification and assessment of potential data sources and elements. Will be working on multiple projects at any one time, stressing a customer-focused approach that includes consistent and timely communication. Demonstrates flexibility by changing work roles as needed. May ultimately include the supervision of staff.

Basic Qualifications:
Bachelor's degree with a major in statistics/biostatistics, or math or computer science with experience/course work in applied statistics required. At least six years experience as a Statistical Programmer Analyst at Mayo, or similar experience elsewhere in computer programming and use of software packages for data management and statistical analysis. Proven written and oral communication skills are essential. Ability to think logically and systematically analyze and evaluate alternate solutions in problem-solving required. Proven competency to work independently preferred. Knowledge of current medical developments and terminology also desirable.

Other Qualifications:
Applies advanced programming skills in creating customized macros and functions. Contributes significantly to team decision-making. Demonstrates expertise in accessing Institutional data resources. Collaborates on study design to best address research objectives. Drafts sections of grants, abstracts, manuscripts, etc. for review by lead statisticians. Routinely mentors new and existing Statistical Programmer Analysts.

Proven written and oral communication skills are essential. Strong understanding of statistics and proven background in using logical thinking to identify, solve, and communicate complex problems. Advanced analytical, metadata, systems analysis, and consultative skills. Experience with statistical software including R is preferred.
Requires an aptitude for learning technology and applying technical skills to provide solutions. Experience with vendor database applications in the healthcare environment highly preferred. Must be a self-motivated and highly organized individual who will promote a productive, collegial workplace and be a professional ambassador for Mayo Clinic. Able to work independently, manage multiple projects, maintain a high degree of professionalism and exercise a high attention to detail. This position requires strong interpersonal and communication skills, excellent decision-making and sound judgment. Maintaining confidentiality of patient data is essential. This position requires the ability to work collaboratively with colleagues from across Mayo Enterprise and to build professional relationships and partnerships. Previous management experience is beneficial. Must have exposure and understanding of clinical diagnosis and procedure coding classification systems.

Internal applicants should submit their three most recent performance appraisals.

License or Certification:


Benefit Eligible: Yes
Exemption Status: Exempt
Hours/Pay Period: 80
Schedule Details: Monday - Friday, Days
Weekend Schedule:

Staffing Specialist: Amy Hoffman


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Fri, 14 Jun 2013 07:59:00 GMThttp://www.mayo-clinic-jobs.com/job/Jacksonville-Research-Stat-Programmer-Analyst-III-Job-FL-32099/2233957/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Jacksonville-Research-Stat-Programmer-Analyst-III-Job-FL-32099/2233957/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 24810BR
Job Posting Title: Lead Physician Office Specialist - Primary Care
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: FL - Beaches
Department: Division of Regional Medicine

Job Description
The Lead Physician Office Specialist is responsible for oversight of daily front office activities, including management of provider resource calendars. Manages patient access by facilitating resource calendar availability. Collaborates with Office Supervisor, RN Lead, Providers, Operations Administrator, and other allied health professionals to facilitate effective/efficient operations. Responsible for the supervision and training of other personnel in the performance of Physician Office Specialist activities. Responsible for coordinating and supporting the ongoing needs of patients, physicians, employees and the institution through a variety of front office functions, while also filling the role of Physician Office Specialist and back up Medical Secretary. Maintains regular contact with other internal departments, ie Radiology, Laboratory, Registration, Medical Records, Appointment Offices, etc. for the purpose of exchanging information, providing instruction, problem resolution and service. Serves as point of contact for customer service recovery inquiries. Participates in planning, organizing, and resource management to ensure efficiency in the work unit. Communicates and interprets institution and department policies, information, changes and ongoing developments under the direction of the Office Supervisor. In addition, the Lead Physician Office Specialist has the responsibility to serve as the liaison with the physician chair and administration to perform operational activities.

Basic Qualifications:
Previous supervisory experience highly preferred. Associates degree in healthcare, business, communications or related field and two years of experience of Mayo front office operations or five years experience in healthcare required. Knowledge of CPT and ICD-9 coding and medical terminology is required.

Other Qualifications:
A Bachelors degree in healthcare, business, communications or related filed is preferred. Progressive responsibility within front office operations is preferred. Knowledge of multiple electronic applications which support the front office operations, to also include Microsoft Excel and Word is preferred. Excellent written and oral communication skills and organizational skills with the ability to function independently are preferred. Excellent customer service skills, strong interpersonal and critical thinking skills, and ability to manage multiple tasks/priorities are preferred. Must be able to flex hours to meet the demands of the work area.

License or Certification:


Exemption Status: Non-exempt
Hours/Pay Period: 80 hours per pay period
Schedule Details: Variable hours; 6:30 a.m. - 7:30 p.m.; Monday - Friday
Weekend Schedule: Saturdays; 7:00 a.m. - 2:30 p.m.; Sundays projected in 2014.

Staffing Specialist: Natalie Brewster


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Thu, 20 Jun 2013 07:59:00 GMThttp://www.mayo-clinic-jobs.com/job/Beaches-Lead-Physician-Office-Specialist-Primary-Care-Job-FL/2610986/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Beaches-Lead-Physician-Office-Specialist-Primary-Care-Job-FL/2610986/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 14449BR
Job Posting Title: Coder-Quality Review/Trainer
Job Posting Category: Accounting/Billing/Finance
Work Site: AZ, FL or Rochester
Department: Revenue Cycle

Job Description
Administers quality review program by evaluation of staff work against quality standards, identification of individual and unit educational needs, and development and delivery of relevant training. Communicates verbally and in written form about the quality of work performed by the individual coder. Reviews and maintains results, documents trends, and interprets performance data to recommend, develop, and deliver education and training programs at all Mayo sites. Oversees the development and maintenance of all lines of coding training curriculum. Works closely with technical support staff to maintain work unit databases.Demonstrates expert job knowledge and applies current billing and coding regulations, policies, and procedures along with effective decision-making and problem solving skills in the outpatient and inpatient coding process. Demonstrates excellent customer service. Contributes to a positive departmental image by exhibiting professionalism, adaptability, teamwork, and mutual respect. Practices continuous improvement. Extensively uses computers and is proficient in various administrative software products to support coding activities.

This position can be located on site in Arizona, Florida or Minnesota.

j2wmay
j2wcoding

Basic Qualifications:
Associate's Degree in a healthcare related program with a minimum of one of the following credentials: RHIT or CCS or CPC, OR Bachelor's Degree in a healthcare related program with a minimum of one of the following credentials: RHIA or CCS or CPC, OR Bachelor's Degree in any field with a CCS credential. Minimum of five years CPT-4 surgical coding and/or ICD-9 diagnosis and procedure coding for outpatient and/or inpatient and/or MS-DRG assignment. Knowledge of and experience with the electronic medical record and billing systems required.

Other Qualifications:
Demonstrates expert job knowledge and applies current coding and billing regulations, policies, processes and procedures with effective decision-making and problem solving skills.
Along with :
Abstracts, interprets and reviews medical record documentation to assign appropriate coding accurate CPT-4 procedure and may assign ICD-9 diagnosis codes for procedures performed in the operating room as well as complex services performed in a procedure room (for example, Interventional Radiology). Assigns appropriate modifiers. Clarifies physician documentation as appropriate. Understands and applies medical terminology, anatomy, physiology, surgical technology, pharmacology, and disease processes. Demonstrates knowledge of sequencing diagnoses and procedure codes outlined in the AMA CPT instructions/guidelines, CPT Assistant, ICD-9-CM Official Coding Guidelines, CMS guidelines and other resources as applicable.
And/Or
Abstracts, interprets and reviews medical record documentation to assign accurate ICD-9 diagnosis codes and procedure coding and/or MS-DRG assignment. Understands and applies medical terminology, anatomy, physiology, pharmacology, and disease processes. Demonstrates knowledge of sequencing diagnoses and procedure codes outlined in the ICD-9-CM Official Coding Guidelines, CMS guidelines and other resources as applicable.

Position eligible for telework. Incumbent would be required to be on campus up to 50% of the time.

Internal applicants are required to attach their three most recent performance appraisals.

Preferred location is Arizona or Florida.

License or Certification:
RHIT or RHIA or CCS or CPC credentials per above.

Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Monday-Friday, Day shift
Weekend Schedule:

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $25.54 per hour.

Staffing Specialist: Karen Teetzel


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Fri, 07 Jun 2013 07:59:00 GMThttp://www.mayo-clinic-jobs.com/job/Rochester-Coder-Quality-ReviewTrainer-%28AZ%2C-FL-or-MN%29-Job-MN-55901/1953085/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Rochester-Coder-Quality-ReviewTrainer-%28AZ%2C-FL-or-MN%29-Job-MN-55901/1953085/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 24058BR
Job Posting Title: Dietary Aide
Job Posting Category: Support Services
Work Site: MCHS - NW WI - Eau Claire
Department: Food and Nutrition

Job Description
Functions as a food service worker to meet patient and customer needs. Assists with Room Service tray assembly. Processes dirty dishes from cafeteria, production area and patient trays. Puts away clean dishes, fills requisitions and other general clean-up duties. May act as Room Service Starter. Must be flexible and adaptable to various jobs. Communicates with members of department. Ensures safe environment of care.

Basic Qualifications:
High school graduate or equivalent. Certification from an approved Food Service Sanitation course, preferred. 1 year experience in healthcare food service setting, preferred.

Other Qualifications:
Able to communicate effectively in English, both verbally and in writing. Additional languages preferred.
Good decision-making and problem solving skills.

License or Certification:


Benefit Eligible: No
Exemption Status: Non-exempt
Hours/Pay Period: Part Time;20 hours every 2 weeks
Schedule Details: Varied shifts, 3 holidays per year,
Weekend Schedule: 1 of 2 weekends; night weekend availability

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $11.28 per hour.

Staffing Specialist: Joan Kawell


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Thu, 20 Jun 2013 07:59:00 GMThttp://www.mayo-clinic-jobs.com/job/Eau-Claire-Dietary-Aide-Job-WI-54701/2571054/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Eau-Claire-Dietary-Aide-Job-WI-54701/2571054/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 22720BR
Job Posting Title: Aide, Nutrition Services
Job Posting Category: Support Services
Work Site: MCHS - SW MN - Fairmont
Department: Nutrition Services

Job Description
Provide trays to patients, residents and café customers. Prepare salads and other foods according to portion size and recipes. Load, operate and clear dishwasher and maintain sanitary conditions in work area.

Basic Qualifications:
Experience: No previous experience required. Education: High School or equivalent preferred.

License or Certification:


Benefit Eligible: No
Exemption Status: Non-exempt
Hours/Pay Period: 0
Schedule Details: Per-diem; will work as-needed.
Weekend Schedule: Varies.

Staffing Specialist: Jessica Gartner


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Sun, 02 Jun 2013 07:59:00 GMThttp://www.mayo-clinic-jobs.com/job/Fairmont-Aide%2C-Nutrition-Services-Job-MN-56031/2481133/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Fairmont-Aide%2C-Nutrition-Services-Job-MN-56031/2481133/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 25448BR
Job Posting Title: Patient Service Rep
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: MCHS - NW WI - Eau Claire
Department: Revenue Cycle

Job Description
Perform patient check in and registration for clinic and hospital visits. Ensure all demographic and insurance information is accurate and update in billing systems. Assist patients and family members with billing and account questions, including following up with insurance companies and internal departments as needed. Request payments from patient for their out of pocket responsibility at or before the Point of Service. Accept and process patient payments for visits and account balances, ensuring cash is accurate and secure at all times. Ensure all encounters occur in a courteous, professional and confidential manner.

Basic Qualifications:
Basic accounting knowledge (understanding of debits and credits).At least one year of customer service experience. Frontline medical office experience preferred.

Other Qualifications:
Ability to read and communicate effectively in English. Detail oriented, strong organizational skills, and ability to multitask. Consistently pleasant and helpful with strong customer service skills.Ability to remain calm and defuse difficult situations. Ability to work individually, and as a member of a team. Excellent interpersonal and communication skills. Basic computer and office equipment knowledge, and ability to operate windows based programs.

License or Certification:


Exemption Status: Non-exempt
Hours/Pay Period: Half Time: 40 hours every 2 weeks
Schedule Details: May work some days, nights 4-8pm
Weekend Schedule: Every other Saturday and Sunday, 8:45-5

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $11.61 per hour.

Staffing Specialist: Joan Kawell


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Tue, 18 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/Eau-Claire-Patient-Service-Rep-Job-WI-54701/2674153/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Eau-Claire-Patient-Service-Rep-Job-WI-54701/2674153/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 25128BR
Job Posting Title: Patient Service Representative
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: MCHS - NW WI - Barron
Department: Revenue Cycle

Job Description
We partner with Manpower to fill this position.

Perform patient check in and registration for clinic and hospital visits. Ensure all demographic and insurance information is accurate and update in billing systems. Assist patients and family members with billing and account questions, including following up with insurance companies and internal departments as needed. Request payments from patient for their out of pocket responsibility at or before the Point of Service. Accept and process patient payments for visits and account balances, ensuring cash is accurate and secure at all times. Ensure all encounters occur in a courteous, professional and confidential manner.

Basic Qualifications:
Basic accounting knowledge (understanding of debits and credits).At least one year of customer service experience.Frontline medical office experience preferred.

Other Qualifications:
Ability to read and communicate effectively in English.Detail oriented, strong organizational skills, and ability to multitask.Consistently pleasant and helpful with strong customer service skills.Ability to remain calm and defuse difficult situations.Ability to work individually, and as a member of a team.Excellent interpersonal and communication skills.Basic computer and office equipment knowledge, and ability to operate windows based programs.

License or Certification:


Exemption Status: Non-exempt
Hours/Pay Period: 40
Schedule Details: Hours, days, evening vary. Work in Clinic Registration and 24/7 Hospital Registration.
Weekend Schedule: Weekends and Holidays Required.

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $10.85 per hour.

Staffing Specialist: Joan Kawell


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Wed, 19 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/Barron-Patient-Service-Representative-Job-WI-54812/2677285/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Barron-Patient-Service-Representative-Job-WI-54812/2677285/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 25177BR
Job Posting Title: Patient Service Representative - Registration
Job Posting Category: Office/Secretarial/Clerical Support , Other Patient Care
Work Site: MCHS - SE MN - Austin
Department: Registration

Job Description
Make a professional and courteous lasting impression on patients and families that interact with Mayo Clinic Health System - Austin. Responsible for the complete registration process with checking patients in, pre-registration, scheduling patients, making necessary follow up appointments and processing any ancillary test orders following processes and procedures set in place. Knowledgeable in regards to insurance and necessary paperwork for patients to ensure a positive experience for the patients. Value team work as well as support work setting to maintain systems and processes to benefit the internal and external customers.

Basic Qualifications:
High school graduate or the equivalent

Other Qualifications:
General secretarial experience. Excellent written and oral communication skills. Knowledgeable in word-processing. Ability to type accurately on a standard typewriter or computer keyboard. Applicable vocation training. Switchboard experience helpful. Medical terminology helpful. Bilingual. CPR certified.

License or Certification:


Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Shifts vary from 6:30am - 3:30pm, 3:30pm - 11:30pm, 11:pm - 7:00am.
Weekend Schedule: Every 3rd weekend and holiday rotation.

Staffing Specialist:


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Wed, 05 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/Austin-Patient-Service-Representative-Registration-Job-MN-55912/2642236/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Austin-Patient-Service-Representative-Registration-Job-MN-55912/2642236/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 24595BR
Job Posting Title: Patient Service Representative - Registration
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: MCHS - SE MN - Austin
Department: Registration

Job Description
Make a professional and courteous lasting impression on patients and families that interact with Mayo Clinic Health System - Austin. Responsible for the complete registration process with checking patients in, pre-registration, scheduling patients, making necessary follow up appointments and processing any ancillary test orders following processes and procedures set in place. Knowledgeable in regards to insurance and necessary paperwork for patients to ensure a positive experience for the patients. Value team work as well as support work setting to maintain systems and processes to benefit the internal and external customers.

Basic Qualifications:
High school graduate or the equivalent

Other Qualifications:
General secretarial experience. Excellent written and oral communication skills. Knowledgeable in word-processing. Ability to type accurately on a standard typewriter or computer keyboard. Applicable vocation training. Switchboard experience helpful. Medical terminology helpful. Bilingual. CPR certified.

License or Certification:


Exemption Status: Non-exempt
Hours/Pay Period: 80
Schedule Details: Candidate is hired for all three shifts. Shifts are day, 2nd, and overnights. Typical shift is day 6:30am - 3:30pm OR 2nd: 3:30pm - 11:30pm OR 11:30pm - 6:30am.
Weekend Schedule: weekend rotation, typically every 3rd weekend

Staffing Specialist: Anne Wegner


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Wed, 19 Jun 2013 07:59:00 GMThttp://www.mayo-clinic-jobs.com/job/Austin-Patient-Service-Representative-Registration-Job-MN-55912/2609078/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Austin-Patient-Service-Representative-Registration-Job-MN-55912/2609078/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 24725BR
Job Posting Title: Patient Referral Coordinator
Job Posting Category: Office/Secretarial/Clerical Support
Work Site: MCHS - SW WI - La Crosse
Department: Call Center

Job Description
Responsible for providing accurate and efficient telehealth services including, but not limited to: general information, inbound and outbound referrals, class registration, assistance in selecting a provider, and assistance to patients or health plan members. Assists with maintaining assigned aspects of the Call Center software and measurement tools. The Call Center Customer Service Representative upholds the standards of the company wide customer services program and promotes quality service. The Call Center Customer Service Representative will serve as a communication link to facilitate patient transfers and physician consultation.

Basic Qualifications:
High School diploma or equivalent. Associate Degree in a Healthcare related field or Computer Technology preferred Computer skills with proficiency in Microsoft Word and Excel Spreadsheets and knowledge of software applications preferred.Able to type 40 WPM.Knowledge and understanding of medical terminology.Effective verbal and written communication skills.Exemplary telephone and interpersonal communication skills.Able to work simultaneously on many and varied tasks and to prioritize the completion of each.Able to tolerate stressful situations and frequent interruptions.Possesses strong problem solving and organizational skills with careful attention to detail.Ability to work effectively with minimum supervision and in limited physical space.Possesses openness to learning new skills and contributing to team effectiveness.

License or Certification:


Benefit Eligible: No
Exemption Status: Non-exempt
Hours/Pay Period: Pool Nonguaranteed Hours
Schedule Details: Day/PM Hours
Weekend Schedule:

Staffing Specialist: Cathy Wiste


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Tue, 18 Jun 2013 08:00:00 GMThttp://www.mayo-clinic-jobs.com/job/La-Crosse-Patient-Referral-Coordinator-Job-WI-54601/2606172/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/La-Crosse-Patient-Referral-Coordinator-Job-WI-54601/2606172/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 24938BR
Job Posting Title: Regional Service Representative (S. California, Arizona and Nevada)
Job Posting Category: Clinical Labs
Work Site: Telework/Telecommute
Department: Mayo Medical Laboratories - Sales and Service

Job Description
MML Regional Service Representatives are responsible for executing the delivery of MML support for community based laboratories unique to each client's needs as characterized during the sales process. The RSR plays a lead role to ensure client retention by driving the cross-departmental MML Support Staff to analyze client concerns and prioritize opportunities to improve delivery of service. Monitors and maintains existing client satisfaction and communicates opportunities for new growth. Conducts client educational sessions on MML service tools and Infectious Handling Training. Responsible for ensuring the efficiency of client training and determine future need. Facilitates customer service and visiting faculty programs. Communicates with clients on new test information, setting pricing and locking in fees, as needed. Implements Mayo resources for pre and post analytical phases of testing. Develops an intensive understanding of each client by establishing long standing relationships and identifying key decision-makers. The fulfillment of these responsibilities allows the Regional Manager to focus on new sales initiatives. The RSR has the primary responsibility of identifying client concerns and involving appropriate MML Support members for value-added solutions. The RSR should proactively address client expectations and routinely assess client needs through on-site visits, by telephone and by written and electronic correspondence with client staff. Accessibility to clients and Mayo staff and timely response to client inquiries is essential. The RSR should coordinate the deployment of Mayo resources in an efficient and effective manner and document the nature of communications and the services that are delivered such that this information can be retained and easily shared. **This position requires you to work from an office in your home located within territory of support (Southern California, Arizona and Nevada).**

Basic Qualifications:
Requires a bachelor's degree in medical technology or sciences. Five years of clinical experience in hospital settings is also required. **This position requires you to work from an office in your home located within territory of support (Southern California, Arizona and Nevada).**

Other Qualifications:
Outreach experience desired. Good human relations and communications skills. High level of technical competence and confidence. Comfortable with computer operation. Must be adaptable, flexible, creative, dependable, responsible and able to perform well within multifunctional environments. Customer focused. Ability to manage several projects or tasks simultaneously and to exercise appropriate judgment when prioritizing projects. Decision making and problem-solving ability. Adherence to MML policies and procedures. Ability to function and work in a diverse work environment while offering assistance and providing direction to clients in a concise, sensitive, informative and professional manner, keeping a positive and courteous tone. Stay abreast of regulatory issues, reimbursement issues. A valid driver's license and a good driving record are required, along with the ability to travel extensively on all forms of major public transportation. 80% Travel is required.

License or Certification:


Benefit Eligible: Yes
Exemption Status: Exempt
Hours/Pay Period: 80
Schedule Details: Monday - Friday; Days
Weekend Schedule:

Compensation Detail: Salaried - Education, experience, and tenure may be considered along with internal equity when job offers are extended.

Staffing Specialist: Connie Carlin


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Thu, 30 May 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/TeleworkTelecommute-Regional-Service-Representative-%28S_-California%2C-Arizona-and-Nevada%29-Job/2629665/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/TeleworkTelecommute-Regional-Service-Representative-%28S_-California%2C-Arizona-and-Nevada%29-Job/2629665/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 25494BR
Job Posting Title: Dietary Aide
Job Posting Category: Other Patient Care
Work Site: MCHS - NW WI - Eau Claire
Department: Food and Nutrition Services

Job Description
Mayo Clinic Health System in Eau Claire partners with Manpower to fill this position. Please read carefully through the following options:

1. If you are currently registered with Manpower, it is not necessary for you to fill out an application online. Please contact the Manpower office at 715-835-2299 to inquire about this position.
2. If you are not currently registered with Manpower, please do not fill out the Mayo Clinic Health System online application. You will need to apply online through the Manpower website at http://wientake.mnpwr.com. Please choose Mayo Clinic Health System from the “Office Location Nearest You” section of the application.
3. If you are a current employee of Mayo Clinic or Mayo Clinic Health System, please continue to the online application. You do not need to register with Manpower.

Job Summary: Functions as a food service worker to meet patient and customer needs. Assists with Room Service tray assembly. Processes dirty dishes from cafeteria, production area and patient trays. Puts away clean dishes, fills requisitions and other general clean-up duties. May act as Room Service Starter. Must be flexible and adaptable to various jobs. Communicates with members of department. Ensures safe environment of care.

Basic Qualifications:
High school graduate or equivalent. Certification from an approved Food Service Sanitation course, preferred. 1 year experience in healthcare food service setting, preferred.

Other Qualifications:
Able to communicate effectively in English, both verbally and in writing. Additional languages preferred. Good decision-making and problem solving skills.

License or Certification:


Exemption Status: Non-exempt
Hours/Pay Period: 10-20
Schedule Details: Varied hour days and nights.
Weekend Schedule: Every other weekend.

Compensation Detail: Education, experience, and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $11.28 per hour.

Staffing Specialist: Joan Kawell


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Wed, 19 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/Eau-Claire-Dietary-Aide-Job-WI-54701/2676956/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/Eau-Claire-Dietary-Aide-Job-WI-54701/2676956/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 25273BR
Job Posting Title: Housekeeper
Job Posting Category:
Work Site: MCHS - SW WI - La Crosse
Department: Environmental Services

Job Description
Thoroughly cleans assigned areas per guidelines and standards. Demonstrates proper use and care of all housekeeping equipment. Maintains a safe environment. Provides service that focuses on the needs of the customers and maintains productive working relationships.

Basic Qualifications:
High school graduate preferred or equivalent.One year in related healthcare field or commercial cleaning experience preferred. On the job training will be provided.

License or Certification:


Benefit Eligible: Yes
Exemption Status: Non-exempt
Hours/Pay Period: 75
Schedule Details: 4pm-12am
Weekend Schedule:

Staffing Specialist: Jeri Zagrodnick


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Fri, 07 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/La-Crosse-Housekeeper-Job-WI-54601/2649409/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/La-Crosse-Housekeeper-Job-WI-54601/2649409/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS Job Posting Number: 25274BR
Job Posting Title: Housekeeper-La Crosse
Job Posting Category:
Work Site: MCHS - SW WI - La Crosse
Department: Environmental Services

Job Description
Thoroughly cleans assigned areas per guidelines and standards. Demonstrates proper use and care of all housekeeping equipment. Maintains a safe environment. Provides service that focuses on the needs of the customers and maintains productive working relationships.

Basic Qualifications:
High school graduate preferred or equivalent.One year in related healthcare field or commercial cleaning experience preferred. On the job training will be provided.

License or Certification:


Exemption Status: Non-exempt
Hours/Pay Period: 75
Schedule Details: 2:00pm-10pm Monday-Friday
Weekend Schedule: Every 5th weekend also includes holiday rotation every 5th holiday.

Staffing Specialist: Jeri Zagrodnick


Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.


Mayo Clinic is an affirmative action / equal opportunity educator and employer.
]]>Fri, 07 Jun 2013 05:00:00 GMThttp://www.mayo-clinic-jobs.com/job/La-Crosse-Housekeeper-La-Crosse-Job-WI-54601/2649410/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://www.mayo-clinic-jobs.com/job/La-Crosse-Housekeeper-La-Crosse-Job-WI-54601/2649410/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS